Legal
Cancellation Policy
Effective:
Repartee from PT Suprika Teknologi Indonesia is sold as one-time minute packages, not a subscription. This page explains how to stop, cancel a purchase, and delete your account. The Indonesian version prevails if the two differ.
No subscription
There are no subscriptions, automatic renewals, or recurring charges. You only pay when you buy a minute package, so there is nothing to cancel to stop being charged.
Stop at any time
You can stop using Repartee at any time without telling us. Paid minutes stay in your account and never expire if you want to use them later. Trial minutes are valid for 14 days from when they are granted.
Cancelling a purchase
- Before paying: simply do not finish the payment on the Duitku page. Unpaid orders add no minutes and are not charged.
- After paying: unused minutes can be refunded within 7 days of purchase. See the Refund Policy.
Deleting your account and data
Email support@repartee.cloud from your account address and ask for your account to be deleted. Account data, activation codes, devices, and usage history are removed from our database. Payment records may be kept as long as tax and financial regulations require.
Deleting your account also removes any remaining minutes. If you are still within 7 days of a purchase, ask for a refund of unused minutes first.
Your profile and interview history are stored on your computer, not on our servers. Delete the .repartee folder in your Windows user folder or uninstall the app to remove them.
Revoking device access
If your laptop is lost or your code was shared, create a new activation code in the dashboard. The old code stops working on every device right away.
Contact
Questions about cancellation or account deletion: support@repartee.cloud. Address: PT Suprika Teknologi Indonesia, Jl. Majelis No. 24, RT 003/RW 005, Jakarta Barat, DKI Jakarta 11620, Indonesia.